Square Integration - Degraded performance/outage


July 15, 2022
Impacted area Square

Resolved
over 2 years ago
July 15, 02:03PM PDT
Square has resolved their recent performance issues, and is back up and running.
Investigating
over 2 years ago
July 15, 01:15PM PDT
The Square Team is still investigating what's going on. We'll continue to provide updates when we have them. Clinics using the Jane Payments Terminal are not affected.
Investigating
over 2 years ago
July 15, 12:33PM PDT
The Square Team is continuing to investigate some performance issues, which are now affecting accessing Square accounts, and a higher number of payments. We'll keep you updated as soon as we hear more from their team.
Investigating
over 2 years ago
July 15, 12:03PM PDT
Square is reporting some degraded performance as of 11:46 PDT, which may affect payments taken through the Square Terminal integration. We'll keep you updated as soon as they provide more information.