TELUS eClaims - Manulife timeout


March 06, 2023
Impacted area Telus E Claims

Resolved
about 2 years ago
March 07, 11:42AM PST
Manulife Insurer issue is now considered resolved. Proceed with submissions as normal. Thank you!
Monitoring
about 2 years ago
March 07, 08:46AM PST
Manulife Insurer is continuing to experience timeout issues. Please temporarily pause your submission requests through the integration. We are continuing to monitor for updates from Manulife.
Investigating
about 2 years ago
March 06, 02:49PM PST
Manulife insurer is currently experiencing a timeout. Please temporarily pause your submission requests through the integration.