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Resolved
over 1 year ago March 31, 02:09PM PDT
TELUS has confirmed service has been restored as of 1:59PM PDT. Our team has confirmed that claim submissions through the TELUS eClaims Integration is working as expected.
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Monitoring
over 1 year ago March 31, 01:47PM PDT
Our internal monitoring is showing claim submissions being successful again. TELUS team is still investigating.
We’ll keep you updated as soon as they provide more information.
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Investigating
over 1 year ago March 31, 01:09PM PDT
TELUS is reporting an issue with their TELUS eClaims Provider Portal as of 1:00 PM PT, that is causing claims to be failing. We'll keep you updated as soon as they provide more information.
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