Error when processing payments via Jane Payments Terminal


April 04, 2023
Impacted area

Resolved
over 1 year ago
April 04, 08:26PM PDT
This issue is now resolved, and you can continue making payments through your Jane Payments Terminal as usual. Thanks for your patience while we worked to get this fixed!
Monitoring
over 1 year ago
April 04, 06:32PM PDT
We have identified the cause of the error seen when processing payments using the Jane Payments Terminal and are currently monitoring the solution. We will post another update once we are confident this has been fully resolved. If you continue to experience errors when using the Jane Payments terminal in the meantime, please use Jane Payments in-app.
Identified
over 1 year ago
April 04, 05:43PM PDT
We have identified the cause of the error seen when processing payments using the Jane Payments Terminal and are currently working on a fix. We will post another update once this has been resolved. As a workaround in the meantime, please use Jane Payments in-app.
Investigating
over 1 year ago
April 04, 05:19PM PDT
We are currently investigating an error when processing payments using the Jane Payments Terminal. As a workaround in the meantime, please use Jane Payments in-app. We will update you with more information as soon as possible.