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Resolved
over 1 year ago May 04, 10:31AM PDT
Submissions through both the Pacific Blue Cross integration and PROVIDERnet portal should now be going through as expected. Please reach out to the Jane team should you encounter any issues.
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Investigating
over 1 year ago May 04, 10:16AM PDT
Users are reporting submission timeouts for Pacific Blue Cross claims, which affects submissions taken through both the Pacific Blue Cross Integration in Jane and through the PROVIDERnet portal. We'll keep you updated as soon as they provide more information.
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