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Resolved
about 2 years ago September 14, 03:30PM PDT
TELUS has confirmed service has been restored as of 2:25pm PDT. Our team has confirmed that claim submissions through the TELUS eClaims Integration is working as expected.
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Monitoring
about 2 years ago September 14, 02:58PM PDT
TELUS has confirmed service has been restored as of 2:25pm PDT.
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Identified
about 2 years ago September 14, 02:41PM PDT
TELUS is investigating a potential issue with the Provider Portal
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Investigating
about 2 years ago September 14, 01:50PM PDT
TELUS is reporting intermittent submission timeouts as of 12:54 PDT, which affects submissions taken through both the TELUS eClaims Integration in Jane and TELUS eClaims portal. We'll keep you updated as soon as they provide more information.
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