Error when processing payments via Jane Payments Terminal


June 30, 2023
Impacted area Stripe Express

Resolved
over 1 year ago
June 30, 09:18AM PDT
We're not seeing any more terminal connections errors come through, so we're marking this as resolved.
Investigating
over 1 year ago
June 30, 08:50AM PDT
Stripe is reporting some degraded performance, which may affect your terminal being able to connect to the payment networks. We're monitoring this, and will continue to provide updates as we learn more. Resetting the terminal may resolve this experience and allow for successful payments to be received.