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Resolved
over 1 year ago July 06, 03:36PM PDT
TELUS has confirmed service has been restored as of 3:34 PM PDT. Our team has confirmed that claim submissions through the TELUS eClaims Integration is working as expected. Thank you
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Monitoring
over 1 year ago July 06, 02:54PM PDT
Our internal monitoring is showing claim submissions being successful again. TELUS team is still investigating. We’ll keep you updated as soon as they provide more information.
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Investigating
over 1 year ago July 06, 02:12PM PDT
TELUS eClaims is continuing to investigate an issue causing claim submissions to fail and display a time-out error. Please refrain from submitting new claims for the time being. We will provide more updates as they become available.
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Investigating
over 1 year ago July 06, 12:26PM PDT
TELUS eClaims has notified us of an issue causing claim submissions to fail and display a time-out error. Please refrain from submitting new claims for the time being. We will provide more updates as they become available.
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