Some customers are experiencing an issue connecting to Jane


October 13, 2023
Impacted area

Resolved
7 months ago
October 13, 03:54PM PDT
The issue is now resolved.
Monitoring
7 months ago
October 13, 02:44PM PDT
Our team has resolved the issue and all Jane accounts are now accessible. Our team is continuing to monitor.
Investigating
7 months ago
October 13, 02:33PM PDT
Some customers may be experiencing the “Oops something went wrong” error when accessing Jane. Our team is aware of the issue and is working diligently on a fix.