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Resolved
about 1 year ago November 08, 10:19AM PST
TELUS has confirmed service has been restored as of 9:17 AM PDT. Our team has confirmed that claim submissions through the TELUS eClaims Integration is working as expected. Thank you
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Investigating
about 1 year ago November 08, 08:00AM PST
TELUS eClaims has notified us of an issue causing claim submissions to fail and display a time-out error. Please refrain from submitting new claims for the time being. We will provide more updates as they become available.
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