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Resolved
about 1 year ago November 14, 04:47PM PST
This issue is now resolved and you should be able to upload ERA files as usual. Thanks for your patience while we worked to get this fixed!
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Identified
about 1 year ago November 14, 03:42PM PST
US customers on the Insurance Plan cannot upload ERA files manually. Customers that are integrated with Claim.MD are not affected. We’re currently working on a fix, and will provide another update shortly.
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Investigating
about 1 year ago November 14, 02:50PM PST
US customers on the Insurance Plan cannot upload ERA files manually. Customers that are integrated with Claim.MD are not affected. We’re investigating the root of this issue, and will update with more information shortly.
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