Resolved
about 2 years ago November 08, 05:42PM PST
Our team was able to identify the issue and resolve. Some accounts are still experiencing reduced services and are contacted directly.
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Monitoring
about 2 years ago November 08, 05:25PM PST
Reporting is back up and running for most accounts. Our team is closely monitoring the issue.
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Identified
about 2 years ago November 08, 03:41PM PST
Update continued - We have identified the cause and are very close to a fix. There is still reduced performance in our sales reporting.
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Identified
about 2 years ago November 08, 02:21PM PST
Update continued - We have identified the cause and are closer to a fix. There is still reduced performance in our sales reporting.
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Identified
about 2 years ago November 08, 01:19PM PST
Update continued - We have identified the cause and are continuing to work on the fix. There is still reduced performance in our sales reporting.
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Identified
about 2 years ago November 08, 12:21PM PST
We have identified the cause and are working on a fix. There is still reduced performance in our sales reporting.
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Investigating
about 2 years ago November 08, 11:47AM PST
Clinics are experiencing very slow response in generating reports. We are investigating now.
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