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Resolved
11 months ago February 27, 03:27PM PST
We are considering this to be resolved. Our team has confirmed that claim submissions through Jane’s TELUS eClaims integration are working as expected.
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Monitoring
11 months ago February 27, 01:53PM PST
We are seeing successful Canada Life claim submissions through the TELUS eClaims integration. We are continuing to monitor our logs until fully resolved.
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Investigating
11 months ago February 27, 08:50AM PST
Users are reporting submission errors through the TELUS eClaims integration, specifically impacting Canada Life claim submissions. We'll keep you updated as soon as TELUS eClaims provides more information.
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