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Resolved
11 months ago August 03, 10:46AM PDT
Issue has resolved by Payfirma. Logs have been clear of errors for the past hour. The team will continue to monitor the payment processing.
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Monitoring
11 months ago August 03, 10:16AM PDT
Errors related to payment processing with Payfirma have subsided. The team will continue to monitor the issue.
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Investigating
11 months ago August 03, 09:40AM PDT
We've received reports a small subset of customers are experiencing issues processing payments through Payfirma. This is not visible in Jane, but we are currently investigating the issue and their team is working hard to get this issue resolved as soon as possible.
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