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Resolved
10 months ago January 02, 03:54PM PST
We have identified the issue and have implemented a fix. All operations should be back to normal.
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Monitoring
10 months ago January 02, 03:41PM PST
The fix has been released and we are monitoring to make sure this is resolved.
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Identified
10 months ago January 02, 02:24PM PST
We are currently investigating an issue where admin or staff using Safari 15.4 or older cannot log in or access their Jane account. Users can update their Safari or try another browser in the meantime. We will continue to update.
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Investigating
10 months ago January 02, 01:36PM PST
We are currently investigating an issue where admin or staff using Safari 15.4 or older cannot log in or access their Jane account. Users can update their Safari or try another browser in the meantime. We will continue to update.
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