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Resolved
about 2 years ago November 10, 03:11PM PST
This has been all fixed up 🛠️
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Monitoring
about 2 years ago November 10, 11:42AM PST
Pay Balance emails for Payfirma integrations are back up and running. The Jane Team is keeping a close eye on them for the next little while.
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Identified
about 2 years ago November 10, 11:16AM PST
We're rolling out the fix right now.
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Identified
about 2 years ago November 10, 09:11AM PST
Our team has identified the issue with the Pay Balance button within a patient's Billing tab when using a Payfirma integration. We are working on a fix.
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Investigating
about 2 years ago November 10, 08:39AM PST
Our team is currently investigating an issue with the Pay Balance button within a patient's Billing tab when using a Payfirma integration. We'll keep you updated.
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