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Resolved
23 days ago April 26, 12:59PM PDT
Our team has confirmed that claim submission rates are back to normal since 1:59 PM PDT and the issue is fully resolved.
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Investigating
23 days ago April 26, 11:25AM PDT
Users are reporting submission errors for Pacific Blue Cross claims when submitting through the Pacific Blue Cross PROVIDERnet integration. We have reached out to the team at Pacific Blue Cross and expect to learn more from them on Monday. In the meantime, please submit any PBC claims directly through the portal. We will keep you updated once we learn more.
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