TELUS eClaims - Submissions Failing


April 29, 2025
Impacted area Telus E Claims

Resolved
20 days ago
April 29, 10:33AM PDT
Our team has confirmed that claim submissions through the TELUS eClaims Integration are working as expected. Thank you for your patience!
Investigating
20 days ago
April 29, 09:40AM PDT
TELUS is experiencing an outage for all insurers, which affects submissions taken through both the TELUS eClaims Integration in Jane and the TELUS eClaims portal. We'll keep you updated as soon as they provide more information. Thank you.