Documo Outbound Fax Outage


June 12, 2025
Impacted area

Resolved
2 months ago
June 12, 05:15PM PDT
We are seeing successful eFaxes within Jane using the Documo integration. Thank you!
Monitoring
2 months ago
June 12, 02:41PM PDT
Documo eFax queues have been steadily recovering over the past hour and now appear to be stable. We’ll continue to keep monitoring.
Identified
2 months ago
June 12, 12:21PM PDT
Documo has identified the issue. We are continuing to monitor for updates.
Investigating
2 months ago
June 12, 11:38AM PDT
Documo is currently investigating an issue where customers are experiencing an 'internal server error' when attempting to view, print, and send outbound faxes. More updates to follow.