Documo Outbound Fax Outage


June 12, 2025
Impacted area

Resolved
20 days ago
June 12, 05:15PM PDT
We are seeing successful eFaxes within Jane using the Documo integration. Thank you!
Monitoring
20 days ago
June 12, 02:41PM PDT
Documo eFax queues have been steadily recovering over the past hour and now appear to be stable. We’ll continue to keep monitoring.
Identified
20 days ago
June 12, 12:21PM PDT
Documo has identified the issue. We are continuing to monitor for updates.
Investigating
20 days ago
June 12, 11:38AM PDT
Documo is currently investigating an issue where customers are experiencing an 'internal server error' when attempting to view, print, and send outbound faxes. More updates to follow.