TELUS eClaims - Submissions Failing


June 12, 2025
Impacted area Telus E Claims

Resolved
4 months ago
June 12, 03:22PM PDT
Our team has confirmed that claim submissions through the TELUS eClaims Integration are working as expected. Thank you for your patience!
Monitoring
4 months ago
June 12, 02:44PM PDT
Our team has confirmed that claim submissions through the TELUS eClaims Integration are working as expected. Thank you for your patience!
Investigating
4 months ago
June 12, 01:25PM PDT
TELUS is experiencing an outage for all insurers, which affects submissions taken through both the TELUS eClaims Integration in Jane and the TELUS eClaims portal. We'll keep you updated as soon as they provide more information. Thank you.