PBC Outage may cause submissions to fail


September 09, 2025
Impacted area Pacific Blue Cross

Resolved
about 1 month ago
September 09, 09:23AM PDT
We are seeing successful claim submissions within Jane using the Pacific Blue Cross integration. Thank you!
Investigating
about 1 month ago
September 09, 08:25AM PDT
PBC is reporting an outage which affects submitting claims through the PRODVIDERnet integration in Jane. We'll keep you updated as soon as they provide more information.