Resolved Incidents
October 21, 2024
Pacific Blue Cross Re-Authentication Issues
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October 07, 2024
TELUS eClaims - Submission Timeouts for Canada Life
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September 26, 2024
TELUS eClaims - Claim Submission Failures
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September 10, 2024
Issues with Viewing Online Booking Availability
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August 03, 2024
Payfirma payments are currently disrupted
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July 20, 2024
Scheduled TELUS eClaims Outage
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June 21, 2024
Payfirma Processing Issue
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June 21, 2024
TELUS eClaims - Intermittent Submission Timeouts for Manulife and Canada Life
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June 13, 2024
Issues with Duplicating Chart Entries
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June 07, 2024
Issues with Facebook Sign-In Option
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May 24, 2024
Planned System Maintenance for Canada Life
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May 01, 2024
Payfirma payments are currently disrupted
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April 22, 2024
Call Service Disruption for our Support Team
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April 01, 2024
Square - payments disruption
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March 12, 2024
Issues with Sending SMS
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February 27, 2024
TELUS eClaims - Canada Life Submission Errors
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February 06, 2024
Square - all services disruption
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December 13, 2023
TELUS eClaims - Canada Life - Submission Timeouts
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December 08, 2023
All Square services are currently disrupted
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November 30, 2023
Pacific Blue Cross Outage
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As of July 2022, Jane's Status Updates have moved here - any prior incidents can be found
on our old page