Resolved Incidents
July 20, 2024
Scheduled TELUS eClaims Outage
|
June 21, 2024
Payfirma Processing Issue
|
June 21, 2024
TELUS eClaims - Intermittent Submission Timeouts for Manulife and Canada Life
|
June 13, 2024
Issues with Duplicating Chart Entries
|
June 07, 2024
Issues with Facebook Sign-In Option
|
May 24, 2024
Planned System Maintenance for Canada Life
|
May 01, 2024
Payfirma payments are currently disrupted
|
April 22, 2024
Call Service Disruption for our Support Team
|
April 01, 2024
Square - payments disruption
|
March 12, 2024
Issues with Sending SMS
|
February 27, 2024
TELUS eClaims - Canada Life Submission Errors
|
February 06, 2024
Square - all services disruption
|
December 13, 2023
TELUS eClaims - Canada Life - Submission Timeouts
|
December 08, 2023
All Square services are currently disrupted
|
November 30, 2023
Pacific Blue Cross Outage
|
November 21, 2023
Pacific Blue Cross Outage - Reauthentication Required
|
November 16, 2023
Square Terminal - services disruption
|
November 14, 2023
Issues with Uploading Electronic Remittances (ERA)
|
November 08, 2023
TELUS eClaims Submissions Timeouts
|
November 03, 2023
Pacific Blue Cross Outage
|
As of July 2022, Jane's Status Updates have moved here - any prior incidents can be found
on our old page